HR Operations Trainee

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Date: Feb 17, 2019

Location: Anderlecht, Brussels, BE

HR Operations Trainee

Help us transform patients’ lives.

At UCB, we put our heart, soul and skills into making a difference for people living with severe disease. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure?

To strengthen our Belgium Talent Operations team, based in our office in Brussels and Braine, Belgium, we are looking to fill the position of: HR Operations Trainee.

Do you prize yourself on being trustworthy along with really well organized? We see you as a special ‘trustganized’ person at UCB. This unique blend of talent means you are consistently structured and dependable in supporting improvements to patients' lives.

As a UCB 'trustganized' person and HR Operations Trainee you like to work in an environment where you can:

  • Divide your time between two roles: Managing the internship process and assisting the Talent team on Talent processes (promotions, illness, contract drafting, data checks, …).

1) Internship process:

  • Manage internship process from A to Z, including interaction with hiring manager, contract creation, interaction with trainees and external stakeholders, set-up of trainees in payroll
  • Ensure correct implementation of traineeships through upholding of rules and processes, and keep up-to-date with new traineeship possibilities
  • Manage expectations of customers and strive for customer satisfaction at all times.

2) Talent processes:

  • Provide support to Talent Operations Specialist and Talent Liaison through input of data (medical certificates, employee data), drafting of contract addendums, and quality checks.
  • Provide technical and administrative support on processes such as onboarding, promotions, illness, and offboarding through the use of tools such as Excel, CRM and payroll&time systems.
  • Be in contact via phone, Skype, portal requests, and face-to-face to ensure that employees' questions, requests or issues are fully addressed and escalated if necessary, while providing regular updates on the status of each request.

As a UCB 'trustganized' person and HR Operations Trainee you will contribute by:

  • Escalating and following-up on complex requests to Talent Operations Specialists, Talent Liaisons and Partners, Centers of Expertise and external providers.
  • Preparing, checking and distributing Talent Communications for Belgium.
  • Handling the HR Answers Skype calls and case distribution when necessary.
  • Actively using and updating the database of Talent processes and content used to answer customers questions and improvements.

Interested? For this position you’ll need the following education, experience and skills:

  • The desire for a first experience within Human Resources.
  • A bachelor's degree in Human Resources or similar (or equivalent through experience).
  • Excellent written and spoken French and very good English; Dutch is a plus.
  • Experience and ease using Microsoft tools, especially Word and Excel; desire to learn use of tools such as Success Factors and CRM.
  • The ability to set expectations and communicate results and status proactively.
  • Flexibility and availability to help where needed, ability to multitask and manage risks actively.

Our Offer:

  • Great first Talent working experience in our international Talent Team serving our employees in Belgium.
  • Work on our sites in Anderlecht & Braine l’Alleud.
  • Six months trainee contract: Convention d’immersion professionnelle.
  • Monthly salary of 1.450 EUR gross.

To apply please go to

Discover more about the remarkable UCB Talent Blends and how you can contribute to the mix at

Job Segment: Operations Manager, Payroll, Administrative Assistant, Medical, Operations, Finance, Administrative, Healthcare

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