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Let's push the boundaries together and make the most of your talents!

IT Solution Expert Labs


Braine L'alleud, Walloon Brabant, Belgium

Job Function:  Information Technology
Job ID:  65396

Help us transform patients' lives.

At UCB, we put our heart, soul, and skills into making a difference for people living with severe disease. Working together to push the boundaries, we blend the best of our talents to unlock innovation.  Will you join us in our pioneering adventure?

Within the global UCB IT organization, the IT Supply and Technology Solutions group, is playing a crucial role in defining the digital roadmap, enabling the Technical Operations strategy and priorities, and ensuring efficient operation of our applications.  


We are looking for a unique individual to strengthen our team.


As the IT Lab Solution Expert you will create strong business relationships and partner with key stakeholders. In this role, you will need to ensure that the right laboratory systems and associated support are present to allow for the Laboratories & Quality Area to execute its strategy and operational goals. The position will cover the setup and governance of laboratory standalone instruments piloted through computerized solutions, used to execute testing & analysis activities, and their integration with global laboratory systems.


The IT services delivered for the Laboratories & Quality domain range from development up to commercial (manufacturing).


Geographical coverage : 

  • Internal manufacturing (QC Labs & Product Release): Braine and Bulle, while leading strategic alignment and global projects delivery for Zhuhai and Saitama
  • Development labs (Pharma Science & Biotech Science): Braine, Bulle, Slough, Monheim


The role is based in Belgium Braine, with possible travel time of maximum 20%. 


Your main responsibilities


As the IT Lab Solution Expert, you will:

  • Design and lead the implementation of global  projects and process improvements linked to lab instruments and their integration in the Laboratories & Quality application landscape.


  • Setup and manage the framework, in the context of the Laboratory standalone instruments, allowing for a proper demand, timely follow up on execution and maintenance of all lab instrument activities complying with our data integrity, … standards and following TSSC principles (Trustworthiness, Security, Safety and Compliance).


  • As IT System Owner, contribute in the definition of the laboratory standalone instrument roadmap by identifying value adding technology opportunities in our system landscape


  • Set up and monitor the operational support model: Ensure that our IT support teams have the right organization and capabilities to deliver a high quality of support to our colleagues.


  • Within the Lab domain and its respective applications, take on responsibilities related to application management eg business analysis, solution design, root cause investigation, …


  • Partner with your stakeholders: Create strong relationships and communicate with your stakeholders. Together with them, define the strategic evolution of our systems by discussing business requirements on a global and local level with process owners and key users.


  • Drive innovation: Stay up to date in terms of new technologies and market trends to evaluate each opportunity of evolution for UCB. Collaborate with the external partners (IT suppliers, pharma companies, ….) to stay informed about the technology trends within the pharmaceutical sector.


You see yourself immediately when reading…


  • Managing multiple projects and priorities comes naturally to you
  • Strong application knowledge regarding Laboratories & Quality applications and industrial ecosystems like (LES (Empower, Nugenesis,…) ELN, LIMS, ERP QM, …) including middleware for instruments, applications and data integration
  • Knowledge of infrastructure topics (network, servers, database, …) is considered a plus
  • You have curiosity towards technology, innovation and creativity which are fundamental to create business value
  • Showing interest in digital transformation (Smart Labs, Robotics, Advanced Analytics, IoT, Mobile Experience,…)
  • Love working with multi-functional teams in a global organization
  • You can easily switch from an IT discussion to a senior management presentation, as you have the ability to adapt your communication style to your audience
  • You are a team player strongly focused on providing results
  • As we are working in a global environment, you can communicate fluently in English. French is considered as a plus.
  • Experience within Pharma/regulated environment (GxP) is considered a plus


Why you should apply

Do you want to bring real value to patients living with severe diseases while driving innovation forward?

Join UCB’s dynamic, inspiring and innovative environment. You will be recognized for impactful performance via a competitive compensation and benefits package and you will enjoy ample personal development opportunities.

Tell us what makes you the perfect match to our team and join one of the most dynamic & forward looking IT organizations in the world.


About us.

UCB- Inspired by Patients. Driven by Science. Everything we do starts with a simple question: “How will this create value for people living with severe diseases?” By putting patients at the heart of what we do, our approach – from discovery to development to delivery – is continuously transformed and designed around patient needs and their journey.

With a team of approximately 7,500 employees and operations in more than 40 countries, we are a global biopharmaceutical company investing more than a quarter of our revenue in cutting-edge scientific research. We are focused on addressing chronic, neurological, immunological, and bone diseases.

Curious to know more? Please visit our website www.ucb.com.

UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. 

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