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Clinical Solutions Analyst


Monheim, Mettmann, Germany

Job Function:  Clinical Development
Job ID:  65946

Help us transform patients' lives.

At UCB, we put our heart, soul and skills into making a difference for people living with significant unmet needs. Working together, we blend the best of our talents to deliver thoughtful solutions that patients value. Will you join us in this pioneering adventure?

To strengthen our Clinical Data and Innovation (CDI) team, based in of our offices in Raleigh, US, Monheim, Germany, Brussels, Belgium or Slough, UK, we are looking for a talented individual to fill the position of: Clinical Solutions Analyst.


As a Clinical Solutions Analyst, you will help provide skilled Key User oversight and technical leadership of clinical applications and solutions including system upgrades and change requests.   


You will contribute by:

  • Being responsible for the oversight and management of Key User support for CDOTS applications, system integrations, and data repositories.  Systems may include: CTMS; BI and dashboards for CTMS; eTMF; EDC/TMS and underlying systems; COAR; ePRO; MDR; CDR; EDMS; and others
  • Oversee system upgrades and change requests and work in collaboration with IT in the System Development Life Cycle (SDLC) from feasibility, gathering requirements to implementation, training and maintenance.  Define the expected business outcomes that are supported by the application and any required integrations including expected service level agreements with support from CSA Lead
  • Prioritize IT support, projects, change requests, and support the process of collection and consolidation of projects for DA in line with strategy with regards to IT project/budget planning with support from CSA Lead
  • Act as delegate of the Process Data Owner (PDO) in the review and approval of system documentation
  • Provide operational data reporting and data discovery dashboards for review and analysis to support Clinical Teams identifying data related issues, reviewing study/program metrics, and providing an overview of cross-projects/trials analyses for various functions including Patient Safety, Patient Value Units and senior management as required
  • Provide skilled business advice on the selection of new technologies for CDI in line with UCB’s strategy by evaluating new technologies and their potential use in CDI/GCSO while assessing the business risks and benefits.
  • Participate in and lead workstreams/taskforces to define the usage of CDI applications and business processes to achieve efficiencies and synergies in system support, eliminating redundancies and streamlining activities. 
  • Responsible for training the Super Users/Advocates to be experts and knowledgeable in CDOTS applications and have oversight of their support to the local teams.  Manages and lead the User  Group/Stakeholders’ meetings and discussions ensuring alignment across departments.
  • Provide training, mentoring, and guidance to new team members as needed
  • Support audits and inspections as required and other responsibilities and projects that the Company may assign.


Interested? For this position you’ll need the following education, experience and skills:

    Minimum Qualifications:

  • Bachelor’s Degree
  • 7+ years of Experience in a Pharmaceutical or CRO Setting
  • At least 5 years relevant experience in the clinical data / technology field in Drug Development or Life Sciences working solutions across EDC, CTMS, TMF, MDR, CDR, COAR, BI reporting/dashboards, system integrations, and other systems
  • 5 years GxP and system validation experience
  • Knowledge of clinical processes and technical framework
  • Previous experience creating new processes, SOPs and related documents
  • Knowledge of federal regulations, Good Clinical Practice, and Good Clinical Data Management Practices


Preferred Qualifications:

  • Strong computer proficiency, especially in use and management of databases and generating reports.
  • Ability to work cross-culturally and provide skilled leadership/guidance to teams located worldwide.
  • Advanced written and verbal communication skills.  Strong communication skills with all levels of personnel globally, interpersonal skills and the tact and discretion required for negotiation within a global team setting to obtain cooperation and approval from other team members.  Must be able to effectively organize ideas for logical presentation and acceptance.
  • Experience in leading and participating in collaborative work teams at local and global levels.
  • Experience in managing multiple tasks, projects and personnel concurrently.
  • Self-motivating with the ability to work without supervision.
  • Project management skills.
  • Proficiency in English.
  • Good organizational skills, problem solving skills, and supervisory skills.
  • Ability to engage and motivate application users.
  • Experience in engaging key stakeholders and customers to influence and achieve optimal business objectives and to promote strategic initiatives.


Why you should apply

At UCB, we strive to attract passionate and outstanding talents who thrive on change and are ready to bring real value to patients. Working for us you’ll discover a place where you can grow and express your full potential. We place an emphasis on innovation, collaboration and impact. Through meaningful recognition and a motivating work atmosphere, we aim to provide an optimal experience by caring about and valuing our employees – just as we do for the patients we serve.


If you believe you are the perfect match to join us on our pioneering adventure, then we invite you to apply and tell us more about your profile and motivation.


About Us

At UCB, we come together every day to work, laser-focused, on a simple question: How will this create value for people living with severe diseases? By putting patients at the heart of everything we do, our approach – from discovery to development to delivery – is continuously transformed and designed around patient needs and their journey.

With a team of approximately 7,500 employees worldwide operations in more than 40 countries, we are a global biopharmaceutical company investing more than a quarter of our revenue in cutting-edge scientific research. We are focused on addressing chronic, neurological, immunological, and bone diseases. We are looking for people with passion and empathy who develop a real understanding of patient’s needs and can deliver thoughtful solutions to decisionmakers across the heath care ecosystem.

Curious to know more? Please visit our website www.ucb.com.


UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

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